FAQ's

FAQ

What is the country of manufacturing?

The original Rose Thermos is made of the safest, highest quality materials and completely asbestos-free. Also, it has been manufactured according to the European specifications and standards of quality at our own factory in China.

How to know that I bought the original product?

You can know whether the product is original or not by doing the following steps:

- Make sure that the product has our logo "Rose Thermos" printed on its hand 

- Make sure that the logo of our brand "Rose Thermos" is carved on the bottom of the product

How much is Rose Thermos?

You're most welcome to learn more about the prices or purchase the original Rose Thermos in KSA through contacting the nearest distributor to your location from the following  link: https://sa.rosethermos.com/Stores

Do i get a warranty when purchasing the original Rose Thermos?

Yes, the original Rose Thermos is guaranteed for three years to preserve temperature. 

Where can I get the original Rose Thermos in KSA?

The original Rose Thermos is available in a wide collection of designs and colors in Saudi Arabia, through the exclusive agent "BinShihon Company for Household Appliances & Commercial Agencies" 

Phone Numbers:

- Jeddah Showroom
Landline: 0126499988
Mobile: 0560044089

- Riyadh Showroom:
Landline: 0112133600

Free Number: 009668002447673 

 

Also, you can get the original Rose Thermos through the nearest distributors to you all over the Saudi Arabia 

The addresses and phone numbers of the distributors are available through the following links: 

 

Distributors in Al Bahah:
https://bit.ly/3eAuKnU


Distributors in Al Jowf :
https://bit.ly/3ezXqxA


Distributors in Al Qassim:
https://bit.ly/34anayF


Distributors in Al Sharqia:
https://bit.ly/34anEot


Distributors in Aseer:
https://bit.ly/32LMr12


Distributors in Hail:
https://bit.ly/3pDGuMZ


Distributors in Jazan:
https://bit.ly/3FFWNOJ


Distributors in Mecca:
https://bit.ly/32GvSUo


Distributors in Medina:
https://bit.ly/3Hlon4s


Distributors in Najran:
https://bit.ly/3sLfUTU


Distributors in Riyadh:
https://bit.ly/3qBHoZH


Distributors in Tabuk:
https://bit.ly/3EDcjtB

How does Rose Thermos preserve the temperature?

The original Rose thermos is made from the highest quality and healthiest materials according to the European specifications to preserve the temperature for the longest time with a real warranty of 3 years

How to change the broken internal glass with a brand new one?

You are most welcome to change the broken glass with a brand new one through visiting the agent of Rose Thermos who sold you the product.

We’re ensuring you that our products are authentically guaranteed for 3 years on temperature preservation.